Building Knowledge AMERICAN UNIVERSITY 2009–2010
ver done.” “The flood turned out to be a gift. . . . This is the strongest work I’ve ever done.” 18 B U I L D I N G K N O W L E D G E After the crippling snow- storm last winter that all but shut down Washington, D.C., AU president Neil Kerwin thanked the AU community for its resilience in keeping the university running, largely through utilizing AU’s digital infrastructure. “We have seen a signi cant increase in the use of technology and online services, as people have continued to work from home,” Kerwin noted. “e O¦ce of Information Technology support team has continued to work at the 24/7 Network Opera- tions Center on campus and also at home through- out the storm . . . and the Center for Teaching, Research, and Learning has been working with faculty to support their needs.” Indeed, during the storm Kogod School of Business students held a Skype call with a doctor who planned to build a medical lab in Tikrit, Iraq; School of Public Aairs professor Howard McC
